CCB Finance - Digital Technology & Business Management - Associate

October 18, 2018




Finance and Investments




New York


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, asset management and private equity.

A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Chase Consumer & Community Banking (CCB) Digital organization provide support for the CCB businesses which serve more than 61 million consumers and 4 million small businesses across Consumer, Business and Mortgage Banking, Card Services, Auto Finance and Merchant Services. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience. Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels.The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.

The successful candidate is a leader who thinks holistically about both business, technology, and finance. The ideal candidate is a structured, highly-organized individual who can flexibly adapt to a fast paced environment, has superior analytical skills and is an effective communicator.

Key responsibilities include, but are not limited too:

  • Develop executive reporting and communications to support the Digital organization (e.g., business reviews, program management meetings) 
  • Design, structure, and own quantitative and qualitative analyses on targeted digital topics 
  • Support the evaluation of feature / function deployment to measure digital productivity 
  • Partner with the business to develop key performance metrics tied to our self-service transformation and effectively communicate the savings linked to these efforts 
  • Support investor day, earnings, etc. through inquiries and analysis of various digital products and metrics 
  • Work with key partners and stakeholder to enhance existing financial processes and analytic models to support digital business 
  • Active participation in structuring of Head of Digital Weekly Staff Meetings, Town Halls, Off-sites and executive communications


  • Bachelor’s degree in Finance, Accounting, Mathematics, Engineering or related majors 
  • 5+ years of related experience (e.g., Financial Planning, Data Analysis) 
  • Excellent interpersonal and communication skills, both written and verbal and the ability to influence and gain trust of executive management 
  • Strong problem solving skills and change leader mindset 
  • Ability to work effectively in a matrixed and rapidly change environment 
  • Exceptional time management, multi-tasking and prioritization skills essential 
  • Ability to interact effectively with peers and senior management 
  • Outstanding PC skills (PowerPoint, Excel, Hyperion Essbase, SAP)

Fortune 1000 Company?


Job Type

Full Time

Career Level

Two plus years of experience

Travel Requirements


Contact Name

Jacob Burton

Contact Phone